Privacy policy
General Information
Our privacy policy for personal data aims to clarify what information we collect, why we collect it, how you can control the data we store, and how you can contact us. We are responsible for personal data under the conditions outlined here, and we ensure that all processing is done in accordance with applicable laws. We always maintain high security and confidentiality when handling personal data. We respect your privacy and your right to control your personal data. We are transparent about the information we collect and why. This privacy policy applies to situations where we collect your personal data as described below.
What Kind of Personal Information Does Tractive Collect?
The personal data we may collect includes your name, address, phone number, mobile number, and email address.
We collect personal data in connection with:
- Contact via email, mail, phone, website, or social media.
- Registration for assignments or events we organize.
- Information provided to us at fairs or events.
- Website visits, including traffic data, location data, web logs, and other communication data, and information about device, browser, and operating system.
- Opening emails from us or clicking on links in our emails, including IP addresses.
Use of Collected Information
We process personal data primarily for the following purposes and for additional purposes specified at the time of collection:
- Inform about our activities.
- Comply with statutory requirements regarding contract storage.
- For system administration and accurate record management.
Disclosure of Information to External Parties
We may share information with external companies that process data on our behalf, such as for analysis or distribution. Security and confidentiality are always prioritized when handling personal data. External parties include printing companies and direct marketing agencies. Such collaborations are limited to companies within the EU/EEA or companies that maintain equivalent protection levels, such as the Privacy Shield agreement between the EU and the USA.
About Cookies
A cookie is a small text file containing letters and numbers that is stored on your computer, tablet, or mobile phone by the website you visit. Cookies serve as a technical support mechanism that improves your use of the website in many ways. The cookies used on our website come either from our own web server or our partners, and they are stored on your device in many ways depending on the type of cookie.
Why Do We Use Cookies?
Cookies are used to enhance your user experience on our website. For example, they can customize the information you see or save your preferences. This eliminates the need to set these preferences each time you visit us. Cookies also help us understand our visitors' needs better, providing valuable statistics that we can evaluate and use to optimize our websites. The purpose of our cookies is to enhance our services. While some cookies are necessary for the service to function at all, others are there to facilitate your use of the service.
What Type of Cookies Do We Use?
Some cookies are required for certain functions offered on our website, while others aim to improve the usability of our services. We have categorized them for clarity:
- Necessary: These are essential for our website to function correctly.
- Analytics: Our analytics tool is Google Analytics 4, used to evaluate behaviors and make improvements to the website.
How Can I Control Cookies?
By law, cookies may only be stored on the visitor's device if the visitor is informed about the purpose of these cookies and consents to their use. On your first visit to our website, a question will appear at the bottom of the browser window, giving you the option to accept or decline the use of cookies. If you choose not to make a choice, certain functions on our website may not be available to you. Note that some cookies are only used during your visit and are not stored after you leave the site—these are called "necessary" cookies.
If you do not wish to receive cookies, you can set your browser to automatically reject cookies, or you can choose to be notified every time a website asks for permission to store cookies. You can also manually delete cookies from your device at any time. Information on how to set these options can be found in your browser's help pages.
Legal Basis and Handling of Personal Data
When you provide us with personal data, these data are registered and stored. These data are processed for specified purposes. The legal basis for processing personal data is based on the fulfillment of a contract, legitimate interest, legal obligation, or consent. If legitimate interest is used as the legal basis, it is only for the purposes specified in this policy.
All processing of personal data is conducted in accordance with applicable legislation, meaning that data is not stored longer than necessary for the specified purposes.
Your personal data is retained for as long as it is relevant or needed for the purposes for which it was collected. If your data is in our registry, it may be kept for up to 36 months (about 3 years) after the last contact. Certain information may be retained longer due to other legal requirements, such as the Accounting Act.
Consent
When collecting personal data considered sensitive information, separate consent is always required. The consent specifies how personal data will be used and collected. Please note that you can withdraw your consent at any time by contacting us.
Your Rights
You have rights regarding your personal data and can influence the information we have about you and how it is used. We will correct inaccurate data upon request from you or on our initiative. You can request that your data be deleted or that its use be restricted at any time. Once a year, you can receive information about the personal data we have about you free of charge by requesting a registry extract from us in writing. You can also notify us if you do not wish to be contacted via physical mail or phone calls. However, we may need to contact you with information about changes or updates to agreements and terms.
Contact Us
For more information about personal data handling or other questions, please feel free to contact us.